Thursday, January 7, 2010

On Maintaining a Good Attitude

Greetings Blogosphere!
Once again Hi How are you? Oh realllly? How interesting! You dont say! Me? I'm doing fantastic! Could BE any better. No no my ears dont hurt haha! Well moving on to something a smidge more serious; what are you looking for in your hair? How can i make you happy?


The first step to retaining clientele, pleasing new clients and providing your guests with a relaxed and calm experience and building a comfortable and professional repertoire. Whether you particularly love the guest or not its part of your job to be kind, accommodating and professional. The only way you will gain experience (and make money) is to please your guest.



At PMTS Tysons Corner you are fortunate to have the privilege of seeing many different guests. Throughout your tenure here at PMTS you will encounter many people of varied backgrounds, political views and personal beliefs. While this may seem intimidating, this provides you with the invaluable experience in dealing with all kinds of people.

Here ate PMTS we have a motto: "Fake it until you make it!". If you don't like your guest on a personal level; fake it! Very few of us have the ability to pick and choose our guests so you need to make the best of every situation. Give every guest your best every time. Give your guests your best face and do your best to leave them with a smile.
We are in the service industry. Our job is to make others happy. Don't forget it!

Arrivederci! - Edgar

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